Apple has announced a significant change to its iPhone repair policies. This move will allow users of the iPhone 15 and newer models to repair their devices with used parts without losing functionality. The Washington Post reported that this policy shift, set to take effect this fall, is seen as a response to competitive pressures and a slowdown in Mac sales.
Historically, iPhone repairs have been a contentious issue, with consumers facing high costs for new parts directly from Apple or risking reduced functionality by using third-party or used parts. This has significantly burden repair shops, researchers, and consumer advocates who have long argued that Apple’s restrictive policies discourage cost-effective, independent repair options.
Under the new policy, Apple will not supply used parts to repair shops or technicians but will allow iPhones to be repaired using components from other devices without the previous penalties. For example, swapping screens between iPhones will no longer disable features like the True Tone display functionality, which automatically adjusts the screen’s appearance based on ambient lighting conditions.
John Ternus, Apple’s senior vice president of hardware engineering, mentioned that this change has been in development for years and is intended to make repairs less complicated and more affordable. However, the policy shift only applies to iPhone 15 and later models and does not affect older devices.
Moreover, Apple plans to enhance security by extending its anti-theft Activation Lock feature to internal parts. This measure is designed to prevent the configuration of iPhones using components sourced from stolen devices, ensuring that all parts used in repairs meet safety and functionality standards.
Despite these changes, Apple’s stance on third-party aftermarket parts remains unchanged. The company continues to issue warnings about non-genuine parts, which may not function as well as original Apple components. Ternus emphasized that while third-party parts should be usable for repairs, the calibration and full functionality of these components are not guaranteed by Apple.
This policy adjustment comes as legislative pressure mounts, with states like Oregon enacting stringent right-to-repair laws that challenge restrictive manufacturer practices. The Oregon law, set to take effect in January 2025, prohibits parts pairing that reduces the functionality of electronic devices and mandates that repaired devices perform identically to those with original parts.
Apple’s policy revision is a step towards more consumer-friendly practices, allowing for more flexibility in repairing iPhones. It also represents a strategic response to growing legal and market pressures, aligning more closely with consumer rights and the increasing demand for sustainable and economical repair options. As the implementation date approaches, it remains to be seen how these changes will impact Apple’s repair ecosystem and compliance with emerging legislative requirements.
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